Communicate with Confidence: How to Say It Right the First Time and Every Time, Revised and Expanded Edition Best
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Communicate with Confidence: How to Say It Right the First Time and Every Time, Revised and Expanded Edition Overview
Need to sell a new marketing idea to your boss? Handle a sticky problem with a colleague? Calm an irate customer? Good news! You'll never be at a loss for words after reading Communicate with Confidence!®.1,042 Tips to improve your communication and interpersonal skills!You will learn how to:
• Establish credibility and show concern
• Transition from criticizing to coaching
• Listen to negotiate so that everybody feels like a winner
• Give clear instructions
• Give and receive usable feedback
• Ask appropriate questions and answer questions appropriately to gain cooperation
• Present ideas persuasively and communicate across gender and cultural lines
Communicate with Confidence: How to Say It Right the First Time and Every Time, Revised and Expanded Edition Specifications
Need to sell a new marketing idea to your boss? Handle a sticky problem with a colleague? Calm an irate customer? Good news! You'll never be at a loss for words after reading Communicate with Confidence!®.1,042 Tips to improve your communication and interpersonal skills!You will learn how to:
• Establish credibility and show concern
• Transition from criticizing to coaching
• Listen to negotiate so that everybody feels like a winner
• Give clear instructions
• Give and receive usable feedback
• Ask appropriate questions and answer questions appropriately to gain cooperation
• Present ideas persuasively and communicate across gender and cultural lines
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*** Product Information and Prices Stored: Feb 24, 2012 21:03:54
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